Quality perfumery and cosmetics are an unchangeable commodity.
In case the purchased product is of poor quality, it is exchanged for a similar quality product by informing about it by e-mail. laišku VSLab@vivispirituslab.com per 14 darbo dienų nuo jos gavimo. Also save the proof of purchase.
The product is replaced only if the packaging has not been damaged, the product has not been used or purchased at a discount.
The cost of returning the product is paid by the Buyer.